
Something better than empathy
I found something way better than empathy…

Beneath the conflict
Conflict is inevitable and can't be avoided, no matter how hard I try. What can I do to manage this?

How to solve a problem
I was thinking about how to solve problems, particularly the kinds of problems I might have in relation to others. What if there was a troubleshooting guide? What would it look like?

Engagement Rings
We have already discussed disengagement and engagement, and I would like to suggest there is a continuum between engagement and disengagement in which we find mis-engagement.

Something Worth Fighting For
People don’t want to join a company; they want to join a crusade.

Essential Management Principles
What if we changed the point of focus from the manager to their people? What would happen then?